Claim of the Month: Automobile Use Liability

We frequently get questions from our readers and Premium Members about having caregivers driving for work, whether it is transporting a client, or driving between clients.  Having the proper insurance coverage is critical to protecting your company and your personal … Continue reading

The Solutions Group

Free Research Report for our Readers and Members

By Stephen Tweed What’s the most effective way to compete with other home care companies in your marketplace?  How do you differentiate your company from your competitors?  What are the most frequently used strategies to gain competitive advantage? These are … Continue reading

Paying for Referrals

By Stephen Tweed We get asked frequently in our Private Duty Academy workshops about giving gifts or referral fees to referral sources who send  new clients to a home care company.  As a private company providing home care on a … Continue reading


The Path to $15 Per Hour for Caregivers

By Stephen Tweed How will the movement around the country to increase the minimum wage to $15.00 per hour affect the home care industry?  What do you need to be paying attention to as a home care leader and business owner? … Continue reading

New Member of the Leading Home Care Family

By Jill Scott, Manager of Member Services Just a fun announcement to introduce the newest member of the Leading Home Care family.  Julius Xavier Scott was welcomed to the world on April 30th. Everything went well and Baby Julius was … Continue reading

Biggest Dangers to Non-Medical Home Care Agencies

By Ginny Kenyon Many home care agencies offer non-medical services for those who are unable to perform their own routine tasks, such as personal care, light housekeeping and companion services. Many non-medical home care agencies miss out on opportunities for … Continue reading

Avoiding Potential Liability in Home Care

By Stephen Tweed One of the biggest unrecognized challenges for private duty home care companies is the potential for huge losses if you are sued by a client or family.  Twice over the past four years I have been called … Continue reading

Elderly Fall

People do Business with People They Like!

By Stephen Tweed Several years ago we were preparing for a workshop on “Selling Home Care to Physicians”. My wife, Elizabeth Jeffries, RN, is a relationship strategist and she was presenting a portion of the workshop on building relationships with … Continue reading

Who do I like

A New Look for HomeTrak

HomeTrak, the longest-standing private duty home care software company has a new look.  Over the past several months the HomeTrak team has been hard at work on a rebranding effort.  It’s a significant update that showcases their robust product and … Continue reading