People do Business with People They Like!

By Stephen Tweed Several years ago we were preparing for a workshop on “Selling Home Care to Physicians”. My wife, Elizabeth Jeffries, RN, is a relationship strategist and she was presenting a portion of the workshop on building relationships with … Continue reading

Who do I like

A New Look for HomeTrak

HomeTrak, the longest-standing private duty home care software company has a new look.  Over the past several months the HomeTrak team has been hard at work on a rebranding effort.  It’s a significant update that showcases their robust product and … Continue reading

The Overtime Pay Issue is Still Alive

This past Thursday, three judges with the U.S. Court of Appeals for the District of Columbia Circuit heard oral arguments from attorneys in the case Home Care Association, et al. v. Weil, et al., in a lawsuit brought forth by … Continue reading

Be a Winner at the Kentucky Derby

The first Saturday in May is a big deal here in Louisville. It’s Derby Day. It’s “the fastest two minutes in sports.” It’s the Run for the Roses. It’s the Kentucky Derby. Even if you aren’t in Louisville for the … Continue reading

The Tangle of Coordinated Health Care

While traveling yesterday, Stephen came across an interesting article in The New York Times this week titled “The Tangle of Coordinated Health Care” that has some great points to consider while not only coordinating care and services for current and … Continue reading

Lessons from the Top 5%

By Stephen Tweed How big is a big company in home care? What is it that helps the big companies get big? What can you learn from the biggest companies in the industry? One of the most interesting things that … Continue reading