According to the 2012 Private Duty Benchmarking Study published by Home Care Pulse and sponsored by the National Private Duty Association, the average caregiver turnover rate for all home care companies increased from 46.2% to 49.8% between 2010 and 2011. Turnover is becoming a major cost factor for home care companies, and is a challenge during today’s slumping economy. When the economy turns around, recruiting, selection, and retention of caregivers will be even more critical for home care companies that want to grow their businesses.
The same study showed that the leading companies in the industry, those billing more than $2 million in 2011, showed decreasing turnover in 2011 from 40.0% to 37.2%. What is your turnover level? What can you do to reduce turnover.
Our premise at Private Duty Today is that you can reduce turnover by doing a better job of recruiting and selection, and only hiring the very best caregivers. The best caregivers are committed to caring for their clients. When the client and the caregiver have a great personal relationship, they both stay with you longer.
Reducing caregiver turnover is one of the purposes of the Caregiver Quality Assurance program created by Leading Home Care in 2006. This program uses an online pre-employment assessment to help you do a better job of selecting caregivers. When you hire better people, they stay longer and your turnover goes down.
To reduce your turnover as the leading companies in the industry have done, improve your recruiting and selection, and monitor your caregiver satisfaction.
To order a copy of the 2012 Private Duty Benchmarking Study, click on the link. Use the coupon code LHC2012 to get a 20% discount from the list price of the report.