By Stephen Tweed
Data from the 2013 Private Duty Benchmarking Study from Home Care Pulse shows that the median caregiver turnover rate last year was 52.6%. That’s up from 49.8% from the 2012 study, and we’ll have the 2014 study numbers shortly.
It’s clear that one element of growing a highly successful home care company is to have in place processes to retain your very best caregivers. Data from the 2013 Private Duty Benchmarking Study shows that the number one way to retain caregivers is through consistently showing appreciation and recognition, and the number one way that caregivers prefer to be recognized is “verbal recognition by Supervisor.”