Tracking Caregiver Recruiting and Retention

By Stephen Tweed You’ve all heard me say it.  “What gets measured gets managed, what gets rewarded gets repeated.” How are you measuring your agency’s performance with regard to caregiver recruiting and retention?  In working with hundreds of home care … Continue reading

Caregiver Quality Scorecard

The Value of Data to your Home Care Business

By Stephen Tweed It’s a gorgeous day in Scottsdale, Arizona as I write to you this morning.  Elizabeth and I are out here speaking at two conferences, meeting with some clients, and enjoying time with friends.  Yesterday afternoon, late, I … Continue reading

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Most Read Articles of 2016

The year 2016 was a most interesting one for leaders in home care and hospice.  The combination of a Presidential election, significant changes in regulations, and the Digital Disruptors reshaping our industry are creating lots of interest.  We we look … Continue reading

Get Ready for Home Care Benchmarking 2017

By Stephen Tweed   As you probably know by now, I’m a bit of a numbers guy.  I preach the wisdom that says, “What gets measured gets managed. What gets rewarded gets repeated.”   A while back, someone sent me … Continue reading


Join Us in New Orleans in January!

Are you already thinking about New Year’s resolutions for your business? Do those goals include growing your business and possibly opening additional offices? If so, you’ll want to add “Attend a Home Care Field Trip” to your list of resolutions … Continue reading

Your Last Chance to Participate

The 2016 Home Care CEO Leadership Study is coming to a close. If you have not yet completed the online leadership assessment, you have until December 31, 2016 to be part of this elite group of CEOs from top tier … Continue reading

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