Why Do Your Best Caregivers Stay with You?

By Stephen Tweed The other day,  I was working with a new Strategic Business Coaching client who wants to grow their home care business. Like most owners of home care companies, their big barrier to growth is the shortage of … Continue reading

The Home Care Leader’s Role as Coach

By Stephen Tweed  The other day I was having a conversation with my wife and business partner, Elizabeth Jeffries, RN, CSP, CPAE, about some follow up she is doing with a client.  Elizabeth coaches Physician Leaders in Academic Schools of … Continue reading

Where Do Your Best Clients Come From?

By Stephen Tweed  A few weeks ago I spoke at the closing general session for the annual conference of the third largest franchise company in our industry on the topic of “Scaling Your Home Care Business with Data Oriented Decision … Continue reading

Using Data to Improve Recruiting and Retention

By Stephen Tweed If you are like most home care companies, the biggest barrier to growing your business is caregiver recruiting and retention.  We’ve been studying this issue for the past two years during the COVID Pandemic to get a … Continue reading