The Value of Data to your Home Care Business

By Stephen Tweed It’s a gorgeous day in Scottsdale, Arizona as I write to you this morning.  Elizabeth and I are out here speaking at two conferences, meeting with some clients, and enjoying time with friends.  Yesterday afternoon, late, I … Continue reading

Get Ready for Home Care Benchmarking 2017

By Stephen Tweed   As you probably know by now, I’m a bit of a numbers guy.  I preach the wisdom that says, “What gets measured gets managed. What gets rewarded gets repeated.”   A while back, someone sent me … Continue reading

Six Secrets of Selling Private Duty Home Care

It’s been a while since we’ve written to you about serving more clients.  With the huge push to recruit and retain caregivers, many agency CEOs have eased off on their marketing push and refocused on finding caregivers.  Certainly understandable. One … Continue reading

You Can’t Manage What You Don’t Measure

By Jill Scott, Manager of Member Services Last week we told you that the 2016 Home Care Benchmarking Survey is now open.  Well, we also received Aaron Marcum’s February Letter from the CEO with a very important message, which is … Continue reading