Fall 2017 Field Trip Lineup

By Jill Scott, Manager of Member Services By now you know that we believe Other People’s Experience is one of the best ways to learn about running and growing a successful home care company.  Not only does it help to … Continue reading

Your New Biggest Competitor

By Stephen Tweed Who is your biggest competitor for private pay in-home care? Many owners and CEOs we talk with believe their biggest competitor is the solo independent caregiver who advertises on Craigslist, does “under the table” deals with families, and … Continue reading

What About Lead Generating Web Sites?

By Stephen Tweed What is the best way to find new clients in private pay home care?  What about Lead Generating Web Sites? On Monday of this week, I was in Franklin, TN speaking for the Tennessee Association for Home … Continue reading

The Value of Data to your Home Care Business

By Stephen Tweed It’s a gorgeous day in Scottsdale, Arizona as I write to you this morning.  Elizabeth and I are out here speaking at two conferences, meeting with some clients, and enjoying time with friends.  Yesterday afternoon, late, I … Continue reading

2017 – The Year of the Caregiver

By Stephen Tweed   What’s the biggest challenge for you going into 2017? I know there’s a lot on your plate, from increasing competition to increased regulation, and from The Affordable Care Act to the Salaried Overtime Rule. After working … Continue reading

Get Ready for Home Care Benchmarking 2017

By Stephen Tweed   As you probably know by now, I’m a bit of a numbers guy.  I preach the wisdom that says, “What gets measured gets managed. What gets rewarded gets repeated.”   A while back, someone sent me … Continue reading