By Stephen Tweed The Christmas season is a time of celebrating with friends and family. It’s a time for giving. And a time for receiving. It’s a time to be grateful for all the blessings we have received. As a … Continue reading
By Stephen Tweed How do you measure the success of your home care business? What are the key metrics or KPI’s that you track in your business? How do you use this information to make better business decisions? Many years … Continue reading
By Stephen Tweed A few weeks ago, I presented the closing general session for one of the largest organizations in Home Care. I delivered a new keynote speech titled “Scaling Your Business with Data Oriented Decision Making.” Of course, I … Continue reading
“Without the data, you are just another person with an opinion.” W. Edwards Deming. By Stephen Tweed You’ve heard me say it, or you have seen it in my writing. “What gets measured gets managed, what gets rewarded gets … Continue reading
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