Using Data to Improve Recruiting and Retention

By Stephen Tweed If you are like most home care companies, the biggest barrier to growing your business is caregiver recruiting and retention.  We’ve been studying this issue for the past two years during the COVID Pandemic to get a … Continue reading

The Behavior You Permit You Promote

By Stephen Tweed  This month is Company Culture Month for the Home Care CEO Mastermind Groups, and our Mastermind Town Hall will focus on creating a “Caregiver First” Culture. You’ve read our posts before so you know that we define … Continue reading

State of Home Care: Industry at a Crossroads

By Stephen Tweed  What is the state of the home care industry in America? After ten years of explosive growth, two years of the COVID pandemic, and twelve years of industry benchmarking, where are we now as an industry? Some … Continue reading

Caregivers Leave Managers, NOT Companies

“Employees Leave Managers, Not Companies”  Marcus Buckingham, First Break All the Rules By Stephen Tweed I became of fan of Marcus Buckingham with when he worked with the Gallup Organization and wrote his first book, First Break All the Rules.  … Continue reading