Newsroom
Crafting Exceptional Customer Experiences
August 1, 2012by Stephen TweedYesterday, I was down in Macon, Georgia presenting our workshop, "Serving More Clients…Read more
Home Health Care’s Role in Accountable Care
July 30, 2012By Stephen Tweed The other day I was preparing for our bi-weekly online sales meeting…Read more
Increase the ROI of your Home Care & Hospice Association
July 30, 2012By Stephen Tweed Every year, I spend ten to twenty days speaking for state and…Read more
Ten Tips to Survive your next Medicare or Medicaid Survey
July 29, 2012By Stephen Tweed It's the call you dread. "The surveyors are in the lobby." Responding…Read more
New Study Shows Wide Variation in Hospital Strategies to reduce Readmissions
July 27, 2012I was reading through several discussion groups on Linked In the other evening, and came…Read more
The Importance of Attitudes in Caregiver Selection
July 23, 2012What is an attitude? How important are attitudes in selecting high quality caregivers? How can…Read more
Promoting Private Duty Home Care in the Air
July 11, 2012Yesterday, I was flying back to Louisville from Oklahoma City after speaking for the Oklahoma…Read more
What to Do When There’s Too Much To Do
July 10, 2012By Stephen TweedIs overwork slowly killing you, emotionally, physically, or spiritually? It doesn’t have to!…Read more
What makes you so different?
July 3, 2012by Stephen TweedWhen in my car, I have my radio tuned to one of two…Read more
Debunking the hospital home health referral myth
June 20, 2012By Stephen Tweed, CSPAs I speak at home health care association conferences and corporate meetings…Read more
Caregiver Turnover increases in 2011
June 19, 2012According to the 2012 Private Duty Benchmarking Study published by Home Care Pulse and sponsored…Read more
The Top Ten Techniques for Recruiting High Quality Caregivers
June 18, 2012Several years ago, Leading Home Care conducted a major industry survey of the 7500 + readers…Read more