This week’s video is from the People Pillar and the Operating Level, and we look at the process of recruiting and selecting caregivers.  As the economy improves and your business takes off, staff shortages will become a major obstacle to growing your business.  When we started Caregiver Quality Assurance ® in 2006, the biggest challenge facing owners and CEOs of home care companies was finding enough caregivers to meet the growing demands of their clients.

The economic downturn in the fall of 2008 caused the growth of home care to slow, and staff shortages became less of an issue.  As we move into the 2nd quarter of 2013, the economy continues to grow, and the stock market is on a record run, high net worth individuals are again buying home care services and more and more companies are feeling the pinch of caregiver shortages.

Take a look at this week’s video on caregiver recruiting and selection.  Then let us know what you think.